Learn how to find forgotten money in banks.

By Wellton Máximo - Reporter for Agência Brasil - Resumed this Monday (14), the Central Bank (BC) system that allows consultation of forgotten amounts in banks and other financial institutions operates at a new address. Called the Values ​​Receivable System (SVR), the tool now operates at website valorareceber.bcb.gov.br, in an environment separate from the Registrato System, which hosted the service during its initial days of operation.

To avoid excess demand, which brought down the website In the previous version of the system, the Central Bank created a specific page for credit inquiries and scheduling. Citizens with money to receive will need an account on the Portal. gov.brwhich provides access to digital public services. Registration for an account is free and can be done at area of login via Gov.br or through the Gov.br app, available for users of Android and iOS mobile devices.

There are three levels of logiIn the Gov.br Portal, you'll find the following security levels: bronze, silver, or gold. These levels vary according to the security level and complexity of the requested public service. To recover money left behind in financial institutions, a silver or gold level will be required. login The Registrato system, used in the first phase of the service, can no longer be used in the SVR.

The silver level allows access with login Unique to most of the 3.583 fully digitized public services offered by the Gov.br Portal, it guarantees complete access to the Gov.br app. With high security, this level can be obtained by comparing the photo taken in the app with the images in the National Driver's License database.

Another way to activate the silver level is through the validation of personal data for those who have an account with one of the six banks affiliated with the Gov.br Portal: Banco do Brasil, Banrisul, Bradesco, BRB, Caixa Econômica Federal, Santander, and Sicoob.

Procedures

The process of receiving the money consists of two steps. In the first, the citizen will make an inquiry at the website valoresareceber.bcb.gov.br. Simply enter your Individual Taxpayer Registry (CPF) or National Registry of Legal Entities (CNPJ) number to check for any forgotten amounts in banks and other types of financial institutions. This step eliminates the need for... login from the Gov.br Portal and can be done at any time, starting today.

If funds are found to be withdrawn, the SVR informs the user of the date to log back into the system. In this second step, it will be necessary to enter the... login From the Gov.br account, to check the amount to be received and request the transfer of the money. The citizen will be responsible for choosing the transfer method, which can be done via Pix. If the user does not provide a Pix key, the chosen financial institution may contact the account holder to make the transfer.

Term

The Central Bank explained that funds left unattended in banks will only be returned starting March 7th. If a citizen misses the stated date, they will have to restart the process from scratch, repeating the inquiry on the website. website and waiting for the system to provide a new return date.

Guidelines

To prevent fraud, the Central Bank informs that the only website The available information is valoresareceber.bcb.gov.br. Citizens should be careful not to access different pages. The agency also clarified that it will not contact any users, nor will it send any information. exclusive links by SMS, WhatsApp, Telegram or e-mail to confirm personal data or to process payments due.

The only situation in which the account holder will be contacted is if the transfer cannot be made via Pix, but the communication will be made by the institution holding the money, without any request for confirmation of data or passwords.

Finally, the Central Bank clarifies that the process of recovering forgotten funds is free of charge. Users should never make any payment to check the amount to be received or to withdraw the money. Any request to that effect constitutes a scam.