Itaú bank condemned for racism after barring customer from entering its premises.
Roberto Setúbal's bank was ordered to pay R$ 20 in damages for moral harm to a man who was denied entry at the branch in Praça da República, in downtown São Paulo. After being stopped at the revolving door, the customer was searched by military police officers upon exiting; the bank then triggered an alarm reporting a robbery.
247 - Itaú was ordered by a court in São Paulo to pay R$ 20 in damages for moral harm to a client who claims to have been the victim of racism.
The man was barred from entering the branch at Praça da República, in downtown São Paulo, even after showing that he did not possess any object that would justify the revolving door blocking him.
Upon leaving, he reported being searched by military police officers, who had weapons drawn. He was forced to stand with his hands on his head and against the wall after the bank's alarm sounded, announcing a robbery.